Mero Nepal Privacy Policy
PRIVACY NOTICE
Last updated: April 22, 2025
One of our main priorities is the privacy of our visitors. Mero Nepal may sometimes use Your Personal data to provide & improve the Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy document contains types of information that are collected and recorded by Mero Nepal and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. What Information Do We Collect?
1.1 Personal information you disclose to us
While using our app, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province,
- ZIP/Postal code, City
1.2 Information automatically collected
We automatically collect certain information when you visit, use, or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Device name, Location
- and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
2. Purpose of Use of Information
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: to manage your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers, and general information about other services and events which we offer that are similar to those that you have already enquired about, unless you have opted not to receive such information.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, and to evaluate and improve our App, products, services, and your user experience.
3. How long do we keep your information?
Mero Nepal will retain Your Personal Data only for as long as is necessary for the purposes set out in the Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, & enforce our legal agreements & policies.
Mero Nepal will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or when We are legally obligated to retain this data for longer periods.
4. Transfer of the Users’ information
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
5. Delete Users’ Data
Our App may give you the ability to delete certain information about you from within the Service.
You may update, amend, or delete your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to Us.
Please note, however, that we may need to retain certain information when we have a legal obligation or a lawful basis to do so.
6. Disclosure of Users’ Data
Mero Nepal may disclose Your Data in good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
7. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our App, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.
Changes to this Privacy Policy are effective when they are posted on this page.
8. Security measures for Users’ information
The security of Your Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Data, we cannot guarantee its absolute security.
9. Contact Us
If you have any questions about our Privacy Policy, do not hesitate to contact us at info@ourvirtualtribes.com.