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Return and Refund Policy


Last updated: September 14, 2022

Thank you for choosing the service at Virtual Tribes.

If, for any reason, You are not completely satisfied with a service you purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any services that You purchased with Us.


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Virtual Tribes, Kalopul, Kathmandu, Nepal.

  • Orders mean a request by You to purchase Services (Domain / Hosting) from Us.

  • Service refers to the Website.

  • Website refers to Virtual Tribes, accessible from

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days (only hosting) without giving any reason for doing so. Domain is non refundable.

The deadline for cancelling an Order is 30 days from the date on which You request the hosting service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision:

We will reimburse You no later than 14 days from the day on which We receive the email. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refuds

In order for the service to be eligible for a refund, please make sure that:

  • The Hosting service were purchased in the last 30 days.

The following service cannot be refunded:

  • Domain.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at

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